1. OLTRA BALM DELIVERY
All deliveries placed through the Oltra Balm website are processed and dispatched in the UK.
All orders received by 2pm Monday to Friday will be dispatched the same day via the following method.
- Royal Mail Standard 1st Class: 1 – 2 day service (Working days Mon-Fri)
- Royal Mail Standard 2nd Class: 2 – 4 day service (Working days Mon-Fri)
3. EU/EEA OLTRA BALM DELIVERY ONLY £11
We offer delivery to any and all EU and EEA nations for only £11. When you receive your shipping confirmation we will provide a tracking number for accurate updates to when your delivery will arrive.
4. INTERNATIONAL DELIVERY
We offer delivery to any and all International countries for only £15. When you receive your shipping confirmation we will provide a tracking number for accurate updates to when your delivery will arrive. Custom duties not included.
5. SHIPPING COMMENTS
No Shipping instructions will be accepted in the Comments section on checkout. Please take these up with specific delivery company should this be required.
6. BUYING OLTRA BALM
All of our payments are processed through Viva Wallet, and you can read their terms & conditions here. Payments can be made in any card currency with no fees. Please don’t close the payment page until you’ve been returned to our order confirmation page.
For website developer only- Link for viva wallet terms and conditions is as follows: https://www.vivawallet.com/terms-and-conditions